Terms of service

This website is operated by Lucetra. Throughout the site, the terms “we”, “us” and “our” refer to Lucetra. Lucetra offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

When you visit our website and/or purchase something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “TOS”), including all additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the website, including without limitation browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current offering shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use.


SECTION 1 – GENERAL CONDITIONS OF THE ONLINE STORE

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to intellectual property laws) while using the Service.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources. Any reliance on the material is at your own risk.

This site may contain historical information. Such information is not necessarily current and is provided for reference only. We reserve the right to modify the contents at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

Conclusion of contract
The presentation of products in the online store does not constitute a legally binding offer, but a non-binding online catalogue. By clicking the “Buy” button, you make an offer to conclude a purchase contract. Confirmation of receipt of your order is sent immediately via automated email. This confirmation does not constitute acceptance of the contract.

Warranty
Statutory warranty rights apply.


SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online. These may be available in limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee your monitor’s display is accurate.

We reserve the right to limit sales by person, geographic region or jurisdiction on a case-by-case basis.

All products are shipped directly to the consumer from our supplier in China. Any additional charges such as customs duties or import taxes are the responsibility of the customer.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities per person, household or order. These restrictions may include orders placed using the same account, credit card, or billing/shipping address.

If we change or cancel an order, we may attempt to notify you via email or phone provided at the time of purchase.

You agree to provide current, complete and accurate purchase and account information and to promptly update it as necessary.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control.

You acknowledge that we provide access “as is” and “as available” without warranties or endorsement.

Your use of such tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our Service may include materials from third parties.

We are not responsible for examining or evaluating third-party content or websites and will not have any liability for them.

Please review third-party policies before engaging in transactions. Complaints should be directed to the third party.


SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you send comments or submissions, you agree that we may use them without restriction.

We are not obligated to maintain confidentiality, compensate, or respond.

We may remove content deemed unlawful, offensive or in violation of rights.

You are solely responsible for your comments and their accuracy.

Note: Additional customs or import fees are not included and are the customer’s responsibility.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be errors related to product descriptions, pricing, shipping, and availability.

We reserve the right to correct errors and cancel orders if necessary without prior notice.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • Illegal purposes
  • Violating laws or regulations
  • Infringing intellectual property
  • Harassment or discrimination
  • Providing false information
  • Uploading malicious code
  • Collecting personal data
  • Spam or phishing
  • Obscene or immoral purposes
  • Interfering with security features

Violation may result in termination of access.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure or error-free service.

The service is provided “as is” and “as available” without warranties.

In no case shall Lucetra or affiliates be liable for any damages arising from use of the service.

Where liability limitations are not permitted, liability is limited to the maximum extent allowed by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Lucetra harmless from any claim arising from your breach of these Terms or violation of laws or rights.


SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remainder will remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms remain effective until terminated by you or us.

We may terminate access at any time if you violate the Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede prior agreements.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Hong Kong.


SECTION 19 – CHANGES TO TERMS OF USE

We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.


SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Use should be sent to:
Business name: IBI EXPORT LIMITED
Company number: 77600411
Address: UNIT 2A, 17/F GLENEALY TOWER NO.1 GLENEALY CENTRAL HONG KONG 
Email: info@Lucetra.com