Payment Policy

We want to make your shopping experience smooth, secure, and flexible.
We accept a wide range of trusted payment methods for your convenience.

Accepted Payment Methods

We currently accept the following payment options:

  • Visa
  • Mastercard
  • American Express (AMEX)
  • Discover
  • Diners Club
  • JCB
  • Maestro
  • UnionPay
  • Apple Pay
  • Google Pay

All payments are processed securely at checkout.

Secure Payments

Your payment information is encrypted and processed through secure payment gateways.
We do not store your full credit card details — ever.

Our store follows industry-standard PCI-DSS security requirements to protect your data.

Currency

All payments are processed in GBP (£).

Payment Authorization

Orders will only be confirmed once the payment is successfully processed.
If your payment is declined, please check:

  • Card details
  • Payment balance
  • Bank authorization
  • Online payment settings

You may also try another supported method.

Fraud Prevention

To protect you and our store, we may:

  • Request identity or address verification in rare cases
  • Cancel or hold an order if suspicious activity is detected

This helps keep our shopping environment safe.

Contact and Company Details

Lucetra is operated by ELEGANT STYLES FASHION LTD, a Business Registered in the United Kingdom.

Support 24/7

Store Name: Lucetra
Company Name: ELEGANT STYLES FASHION LTD
Company Number: 16790393
Phone: +44 20 3833 2804
Email: info@lucetra.com
Address: 71-75 Shelton St, London WC2H 9JQ, UK
Business Day: Monday to Friday (9 AM - 5 PM)